REPORT TO COUNCIL
SUBJECT
Title
Approve Renewal of 2025 Workforce Innovation and Opportunity Act (WIOA) Memorandums of Understanding (MOUs) for NOVA Workforce Board, and Adopt a Resolution Authorizing the Mayor to Execute MOUs Relating to One-Stop Workforce Development Systems pursuant to WIOA
Report
BACKGROUND
The federal Workforce Innovation and Opportunity Act (WIOA) stipulates the importance of providing customers with access to high-quality one-stop job centers that connect them to community services. The centers strengthen the local workforce system's ability to align investments in workforce, education, and economic development with regional in-demand jobs. America's Job Centers of California (AJCCs) are the cornerstone of California's workforce system and serve as key access point(s) to education and training programs leading to gainful employment. The goal of the AJCC comprehensive centers (Sunnyvale Job Center for NOVA) is to streamline access for shared customers through shared services and shared costs.
WIOA, as stipulated by State Workforce Services Directive WSD18-12, requires that a Memorandum of Understanding (MOU) be developed between the local workforce board and mandated AJCC partners concerning the operations of the local one-stop system. Key components of the MOU should address shared customers, shared services, and shared costs. It should include services partners will contribute to the local workforce system; streamlined access to services through co-located facilities, technology, and direct connections between partner agencies; referrals that include a "warm handoff" between partners to promote better access to customers; process for achieving consensus and resolving conflicts among partners; and procedure for modifying and reviewing the agreement. The shared cost component should include infrastructure cost and other system (career services) cost for the AJCC service system and a cost allocation methodology for determining shared co...
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