REPORT TO COUNCIL
SUBJECT
Title
Award of a Three-year Contract for Information Technology Service Management and Project Portfolio Management Solution (F18-195)
Report
REPORT IN BRIEF
Approval is requested to award a three-year contract, not to exceed $211,424 ($40,560 in implementation fees and $170,864 for three years of licensing and hosting) to TeamDynamix of Columbus, Ohio, for the purchase and implementation of an Information Technology Service Management and Project Portfolio Management solution. Approval is also requested for a 10% contract contingency in the amount of $21,142, and delegated authorization for the City Manager to renew the contract for four additional one-year periods, not-to-exceed budgeted amounts, provided pricing and service remain acceptable to the City
EXISTING POLICY
Pursuant to Chapter 2.08 of the Sunnyvale Municipal Code, contracts for this type of service are awarded pursuant to a Request for Proposals (RFP) best value process, unless otherwise exempt from the competitive bidding process. Additionally, City Council approval is required for procurement of good and/or services exceeding $100,000 in any one transaction.
ENVIRONMENTAL REVIEW
The action being considered does not constitute a "project" within the meaning of the California Environmental Quality Act ("CEQA") pursuant to CEQA Guidelines section 15378(a) as it has no potential for resulting in either a direct physical change in the environment, or a reasonably foreseeable indirect physical change in the environment.
BACKGROUND AND DISCUSSION
The City of Sunnyvale presently uses KACE K1000, K2000 Management Appliance by Dell, to manage Information Technology (IT) services and assets. Historically, the City has adopted and implemented methodologies for delivery of IT services developed by operational teams that meet individual work requirements. Thus, services are not uniformly designed, and disparate support processes along with a variety of toolsets are utilized to m...
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